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airSlate remains in operations in Russia despite the Russia-Ukraine war.

Contact airSlate Customer Service

airSlate Phone Numbers and Emails

Toll-Free Number:

  • (800) 511-4951
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airSlate Emails:

Customer Service
Legal
Privacy Inquiries
Media
Affiliates, PR Inquiries
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How to Contact airSlate?

Most Popular Number:

(800) 511-4951
Total calls: 46 Last call: Apr 6, 2025
author avatar
Rebecca A. Garland
PissedConsumer Reporter

There is only one published airSlate phone number where individuals can contact the company's customer care team. This toll-free number is available round-the-clock, but if you would like to speak to a representative, it's best to contact them during the company's operational hours. You can dial this helpline to talk to the airSlate support team between 9:00 AM and 7:00 PM EST, Monday through Friday. You can enquire about billing, login, workspace and team management, integrations, editors, dashboard, data privacy, and more by speaking to the customer care team.

Customers can contact the airSlate company via email. For general information, the customer service email address is support@airslate.com. The legal section can be reached by emailing privacy@airslate.com. While they answer all the inquiries related to the legal aspects, they are most specific to the privacy inquiries. The media affiliate airSlate support team can be contacted at affiliates@airslate.com. You can send your PR-related inquiries to a separate email address: pr@airslate.com. The support team can get back to you in two to three business days to get a response.

airSlate company is located in Massachusetts. The airSlate address is 17 Station St., Brookline, Massachusetts 02445, United States. Individuals with essential concerns can visit this address to have a face-to-face discussion with the company representative. That would ensure an effective solution to their issues. However, if the problem is urgent, customers can use the published airSlate support phone number to call the company representative before meeting them in person. That would help them know if the issue requires a physical visit to the headquarters or can be resolved online.

The company is active on social media platforms like Facebook, YouTube, Instagram, Twitter, and airSlate LinkedIn. These active platforms keep you up-to-date with the latest news and information about the company. Customers can find the handles of all these accounts on their official website and follow them to become a part of their virtual community. In case of issues related to account management, dial the published number and email addresses to contact the airSlate office and get assistance.

airSlate Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • airSlate Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email

  • The best phone number to call airSlate is 8005114951.

  • The longest wait times are on Thursday, while the shortest are on Monday. The average call time is 2 minutes.

  • People call airSlate mainly because of activation/ cancellation, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

airSlate Website:

airSlate Help Center:

Corporate Office Address:

airSlate Automate Inc.
17 Station St.
Brookline, Massachusetts 02445
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm EST

More contact details

airSlate Rating Based on 6 Reviews

Rating details

2.0 more details
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
All 11 airSlate reviews

Rating stats

Rating trend

Summary of airSlate Customer Service Calls

46 TOTAL
CALLS
02:23 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call airSlate?

Payments and Charges Question:

  • “Wrongful charge”
  • “Clarifying a dispute I filed with airslate and Venmo”
  • “Invalid Charge”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel”
  • “Cancel acct”

Account Question:

  • “I need to stop a subscription. I am not interested in subscribing again”
  • “You took money out of my account with out my Authorization”
  • “I never heard of air slate and did not order it.Money we as taken from my cash app account. 19.99 which was meant for a prescription I need to be taken off this app I don't know who used my information and I need my funds refunded”

Other Question:

  • “Riping me off”
  • “Sick of You guys trying to take money out of my”
  • “Explain something”

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